TERMS & CONDITIONS
When doing business with CONEST
Shipping and handling costs per 1 January 2021
Consumables in stock
• Orders for more than DKK 1,000 will be delivered free of charge.
• Orders for less than DKK 1,000 will be charged a shipping fee of DKK 95 per package.
• A minimum handling fee of DKK 175 will also be charged for orders less than DKK 500.
• The above conditions will apply unless otherwise agreed.
• When ordering before 2 p.m. the order will be dispatched on the same day.
Special ordered products
• Shipping will always be added on special ordered products.
• It will not be possible to return special ordered products.
• Please note, that there can be a longer delivery time for special ordered products.
Complaints
• Complaints regarding damage to delivered goods must be made immediately and within 8 days. Please note, it must be stated in writing on the consignment note to the carrier as they are solely responsible for the shipment.
• No claims can be claimed for shipping to CONEST.
Return of consumables
• Returns of properly delivered goods are only accepted by prior arrangement. When crediting returned goods, a deduction of 20% of the invoice value is calculated, however a minimum of DKK 400.
• CONEST does not refund shipping costs for returned goods.
• Returns require that the item is returned by the customer in original packaging, unopened and in the same condition as when it was delivered.
Payment
• If our payment terms are exceeded, 2% per current month will be charged as well as charge added to a reminder.
• Payments must be made to Nordea Bank, reg. no. 2540, account no. 6274505611.
• CVR no. DK 21 71 61 97.
Orders in Denmark: All prices are in Danish kroner and exclusive VAT.
Orders outside Denmark: All prices are in Euro and exclusive VAT.
We reserves the right to price changes and shall not be liable for any printing errors.